Representing the Cutting Edge in Professional Education
Home Workshops Home Studies Online CE/CME Credit General Info FAQs
BlueVertical

Frequently Asked Questions

How can I print/access my online CE certificate?

  • Please follow the instructions on the last page of your course handouts to access your certificate online.

How can I get a replacement completion certificate?

  • Please click here to download the reissued certificate order form. For rush orders please call 650-851-8411 with the date, title and speaker of the workshop. There is a $20 fee for reissuing a certificate payable by Visa, Mastercard or personal check made out to “IAHB”. We can fax, email or mail your reissued certificate to you.

What about purchase orders?

  • We only accept purchase orders from governmental agencies
  • We require all purchase orders have the following statement on them: “We are aware that there is a $35 cancellation/no show fee per person”
  • Anyone who registers with a purchase order who cancels or does not show up for the workshop will be invoiced for the $35 cancellation fee

What is your cancellation/refund Policy?

  • All IAHB brochures have the following cancellation policy: “Refunds will be given on requests postmarked no later than 7 days prior to the workshop. A $35 per person processing fee will be deducted from all cancellations. No refund will be issued within 7 days prior to the workshop.  If IAHB cancels a workshop, tuition will be refunded in full.”
  • All IAHB brochures have the following guarantee: “If, by the first break, you are not satisfied, simply inform the on-site coordinator and turn in all materials.  Write to IAHB requesting a refund and tell us why the workshop did not meet your needs, and your money will be refunded.”

How can I get a Burns Tookit update?

How can I be added/updated/removed from the IAHB mailing list?

  • To be added to our email list please enter your email address on our home page
  • To be added to our mailing list please email staff@iahb.org with your current mailing address and full name
  • To update a mailing address: please email staff@iahb.org with your past address as it appears on the brochure as well as your new address
  • To be removed someone from our mailing list: please email staff@iahb.org with your address as it appears on the brochure (full name, address, city, state and zip code)

Home Study Questions

  • David Burns’ Scared Stiff & “…And It’s All Your Fault!” home study post-tests are multiple choice/multiple answer questions. 
  • Compassion’s Boundaries posttest questions. We apologize for several errors on the post-test published with your home study. (The answers to questions 20, 23, 24, and 26-33 are not covered in the current version of the home study. You may omit these questions, or click here for the updated post-test

How can I contact a speaker directly?

General IAHB Contact Information:

Institute for the Advancement of Human Behavior (IAHB)
4370 Alpine Road Suite 209
Portola Valley, CA 94028
Phone: (650) 851-8411
Fax: (650) 851-0406
Staff@iahb.org
Nikki Crawford, CE/CME Coordinator
E-mail:  nikki@iahb.org

IAHB Bookstore

Seminar Services / Mark Tracten
6 Trowbridge Dr., Ste. 5
Bethel, CT 06801
Phone: 866-272-8497
Fax: 203-778-9100
E-mail:  mtracten “@” snet.net